Гарантия

    Правила приема возвратов/браков

    Уважаемые клиенты, обращаем ваше внимание на процесс возврата товара заводского производства, который поставляется на конвейер:

    АвтоВАЗ,БРТ, КАТЭК, Москва, General Motors.

    1. Гарантия до установки – приобретая изделия данных торговых марок, вы автоматически соглашаетесь с заявленным заводом изготовителем качеством продукции, что данная продукция прошла, все необходимые, испытания на сертифицированном оборудовании и является работоспособной еще до установки.
    2. Акт рекламации с СТО – в случае возникновения спорных вопросов, касательно брака продукции, возврат товара осуществляется только при соблюдении следующих условий:
    • - сохранение товарного вида – наличие оригинальной упаковки без каких-либо дополнительных отметок на ней (ценник, внутренний код магазина и т.д.), присутствие неповрежденных заводских наклеек и голограмм.
    • - отсутствие ярко выраженных механических повреждений – треснутый корпус, вмятины.
    • - наличие акта рекламации с СТО с обязательными реквизитами – фирменный бланк СТО, в котором детально расписаны выявленные дефекты, присутствует мокрая печать и контактные данные. При необходимости, наши специалисты свяжутся с представителями СТО, для получения дополнительной информации.
    • - ВНИМАНИЕ! Даже при соблюдении всех вышеуказанных правил, наша компания оставляет за собой право на проведение собственной независимой экспертизы, результаты которой могут отличаться от предоставленных данных  в акте рекламации с СТО. Это означает, что окончательное решение о приеме на возврат бракованной продукции принимает наша компания. 


    Гарантия на эксплуатацию (после продажная эксплуатация) на наши бренды пол года:


    Гарантия до установки на все остальные бренды.


    Этапы проверки АКБ для определения возможности замены




              DEBUG PANEL (by Digital Elephant)

              Actions

              Count: 31

              Class->method Time (mcsec)
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              ControllerStartupError -> index 9.608268737793E-5
              ControllerStartupMaintenance -> index 5.9604644775391E-6
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              ControllerEventTheme -> index 0.0001068115234375
              ControllerEventTheme -> index 0.00010585784912109

              Queries

              Count: 95

              File / Class->method Time (mcsec) Query
              /var/www/za.kh.ua/catalog/controller/extension/module/category.php
              ControllerExtensionModuleCategory->index
              9.8943710327148E-5 SELECT image FROM `oc_category` WHERE category_id='69'
              /var/www/za.kh.ua/catalog/controller/startup/startup.php
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              /var/www/za.kh.ua/catalog/controller/startup/startup.php
              Cart\Cart->__construct
              0.0035569667816162 DELETE FROM oc_cart WHERE (api_id > '0' OR customer_id = '0') AND date_added < DATE_SUB(NOW(), INTERVAL 1 HOUR)
              /var/www/za.kh.ua/catalog/model/tool/online.php
              ModelToolOnline->addOnline
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              /var/www/za.kh.ua/catalog/model/catalog/category.php
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              /var/www/za.kh.ua/catalog/controller/startup/startup.php
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              /var/www/za.kh.ua/catalog/model/catalog/category.php
              ModelCatalogCategory->getCategories
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              /var/www/za.kh.ua/system/storage/modification/system/library/config.php
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              /var/www/za.kh.ua/catalog/model/catalog/information.php
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              0.00087785720825195 SELECT DISTINCT * FROM oc_information i LEFT JOIN oc_information_description id ON (i.information_id = id.information_id) LEFT JOIN oc_information_to_store i2s ON (i.information_id = i2s.information_id) WHERE i.information_id = '8' AND id.language_id = '1' AND i2s.store_id = '0' AND i.status = '1'
              /var/www/za.kh.ua/catalog/controller/startup/startup.php
              Cart\Weight->__construct
              0.00079512596130371 SELECT * FROM oc_weight_class wc LEFT JOIN oc_weight_class_description wcd ON (wc.weight_class_id = wcd.weight_class_id) WHERE wcd.language_id = '1'
              /var/www/za.kh.ua/catalog/controller/startup/startup.php
              Cart\Length->__construct
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              /var/www/za.kh.ua/catalog/controller/startup/startup.php
              Cart\Currency->__construct
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              /var/www/za.kh.ua/catalog/controller/startup/seo_url.php
              ControllerStartupSeoUrl->index
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              /var/www/za.kh.ua/system/library/openbay.php
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              /var/www/za.kh.ua/catalog/model/extension/event.php
              ModelExtensionEvent->getEvents
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              /var/www/za.kh.ua/catalog/model/catalog/category.php
              ModelCatalogCategory->getCategories
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              /var/www/za.kh.ua/catalog/model/catalog/category.php
              ModelCatalogCategory->getCategories
              0.00047898292541504 SELECT * FROM oc_category c LEFT JOIN oc_category_description cd ON (c.category_id = cd.category_id) LEFT JOIN oc_category_to_store c2s ON (c.category_id = c2s.category_id) WHERE c.parent_id = '77' AND cd.language_id = '1' AND c2s.store_id = '0' AND c.status = '1' ORDER BY c.sort_order, LCASE(cd.name)
              /var/www/za.kh.ua/catalog/model/catalog/information.php
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              /var/www/za.kh.ua/catalog/controller/startup/startup.php
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              /var/www/za.kh.ua/catalog/model/design/layout.php
              ModelDesignLayout->getLayoutModules
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              /var/www/za.kh.ua/catalog/controller/common/footer.php
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              /var/www/za.kh.ua/catalog/model/design/layout.php
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              /var/www/za.kh.ua/catalog/controller/common/footer.php
              ControllerCommonFooter->index
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              /var/www/za.kh.ua/system/library/cart/cart.php
              Cart\Cart->getProducts
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              /var/www/za.kh.ua/catalog/model/catalog/category.php
              ModelCatalogCategory->getCategories
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              /var/www/za.kh.ua/catalog/model/catalog/category.php
              ModelCatalogCategory->getCategories
              0.00035595893859863 SELECT * FROM oc_category c LEFT JOIN oc_category_description cd ON (c.category_id = cd.category_id) LEFT JOIN oc_category_to_store c2s ON (c.category_id = c2s.category_id) WHERE c.parent_id = '71' AND cd.language_id = '1' AND c2s.store_id = '0' AND c.status = '1' ORDER BY c.sort_order, LCASE(cd.name)
              /var/www/za.kh.ua/catalog/model/catalog/category.php
              ModelCatalogCategory->getCategories
              0.00035500526428223 SELECT * FROM oc_category c LEFT JOIN oc_category_description cd ON (c.category_id = cd.category_id) LEFT JOIN oc_category_to_store c2s ON (c.category_id = c2s.category_id) WHERE c.parent_id = '70' AND cd.language_id = '1' AND c2s.store_id = '0' AND c.status = '1' ORDER BY c.sort_order, LCASE(cd.name)
              /var/www/za.kh.ua/catalog/model/catalog/category.php
              ModelCatalogCategory->getCategories
              0.00034904479980469 SELECT * FROM oc_category c LEFT JOIN oc_category_description cd ON (c.category_id = cd.category_id) LEFT JOIN oc_category_to_store c2s ON (c.category_id = c2s.category_id) WHERE c.parent_id = '67' AND cd.language_id = '1' AND c2s.store_id = '0' AND c.status = '1' ORDER BY c.sort_order, LCASE(cd.name)
              /var/www/za.kh.ua/catalog/model/catalog/category.php
              ModelCatalogCategory->getCategories
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              /var/www/za.kh.ua/catalog/model/catalog/category.php
              ModelCatalogCategory->getCategories
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              /var/www/za.kh.ua/catalog/model/catalog/category.php
              ModelCatalogCategory->getCategories
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              /var/www/za.kh.ua/catalog/model/catalog/category.php
              ModelCatalogCategory->getCategories
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              /var/www/za.kh.ua/catalog/model/catalog/category.php
              ModelCatalogCategory->getCategories
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              /var/www/za.kh.ua/catalog/model/catalog/category.php
              ModelCatalogCategory->getCategories
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              /var/www/za.kh.ua/catalog/model/catalog/category.php
              ModelCatalogCategory->getCategories
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              /var/www/za.kh.ua/system/storage/modification/catalog/controller/common/header.php
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              /var/www/za.kh.ua/system/library/cart/cart.php
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              /var/www/za.kh.ua/system/library/url.php
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              /var/www/za.kh.ua/catalog/model/catalog/information.php
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              /var/www/za.kh.ua/system/storage/modification/catalog/controller/common/header.php
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              /var/www/za.kh.ua/system/storage/modification/catalog/controller/common/header.php
              ControllerCommonHeader->index
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              /var/www/za.kh.ua/catalog/controller/common/cart.php
              Cart\Cart->getProducts
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              /var/www/za.kh.ua/catalog/model/catalog/information.php
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              /var/www/za.kh.ua/system/library/openbay.php
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              /var/www/za.kh.ua/catalog/controller/common/cart.php
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              /var/www/za.kh.ua/catalog/model/design/layout.php
              ModelDesignLayout->getLayout
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              /var/www/za.kh.ua/system/library/url.php
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              /var/www/za.kh.ua/catalog/model/design/layout.php
              ModelDesignLayout->getLayout
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              /var/www/za.kh.ua/catalog/model/extension/extension.php
              ModelExtensionExtension->getExtensions
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              /var/www/za.kh.ua/system/storage/modification/catalog/controller/common/header.php
              ControllerCommonHeader->index
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              /var/www/za.kh.ua/system/library/url.php
              ControllerStartupSeoUrl->rewrite
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              /var/www/za.kh.ua/system/library/url.php
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              /var/www/za.kh.ua/catalog/model/design/layout.php
              ModelDesignLayout->getLayoutModules
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              ModelDesignLayout->getLayout
              0.0001518726348877 SELECT * FROM oc_layout_route WHERE 'information/information' LIKE route AND store_id = '0' ORDER BY route DESC LIMIT 1
              /var/www/za.kh.ua/system/storage/modification/catalog/controller/common/header.php
              ControllerCommonHeader->index
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              /var/www/za.kh.ua/system/library/url.php
              ControllerStartupSeoUrl->rewrite
              0.00014710426330566 SELECT * FROM oc_url_alias WHERE `query` = 'category_id=71'
              /var/www/za.kh.ua/system/library/url.php
              ControllerStartupSeoUrl->rewrite
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              /var/www/za.kh.ua/system/library/url.php
              ControllerStartupSeoUrl->rewrite
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              ControllerStartupSeoUrl->rewrite
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              /var/www/za.kh.ua/system/library/url.php
              ControllerStartupSeoUrl->rewrite
              0.00013995170593262 SELECT * FROM oc_url_alias WHERE `query` = 'category_id=72'
              /var/www/za.kh.ua/system/library/url.php
              ControllerStartupSeoUrl->rewrite
              0.00013494491577148 SELECT * FROM oc_url_alias WHERE `query` = 'category_id=68'
              /var/www/za.kh.ua/system/library/url.php
              ControllerStartupSeoUrl->rewrite
              0.00013184547424316 SELECT * FROM oc_url_alias WHERE `query` = 'category_id=67'
              /var/www/za.kh.ua/system/storage/modification/catalog/controller/common/header.php
              ControllerCommonHeader->index
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              /var/www/za.kh.ua/system/storage/modification/catalog/controller/common/header.php
              ControllerCommonHeader->index
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              /var/www/za.kh.ua/catalog/controller/extension/module/category.php
              ControllerExtensionModuleCategory->index
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              /var/www/za.kh.ua/system/storage/modification/catalog/controller/common/header.php
              ControllerCommonHeader->index
              0.00012993812561035 SELECT image FROM `oc_category` WHERE category_id='67'
              /var/www/za.kh.ua/catalog/controller/extension/module/category.php
              ControllerExtensionModuleCategory->index
              0.00012898445129395 SELECT image FROM `oc_category` WHERE category_id='74'
              /var/www/za.kh.ua/system/storage/modification/catalog/controller/common/header.php
              ControllerCommonHeader->index
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              /var/www/za.kh.ua/catalog/controller/extension/module/category.php
              ControllerExtensionModuleCategory->index
              0.00012612342834473 SELECT image FROM `oc_category` WHERE category_id='77'
              /var/www/za.kh.ua/system/storage/modification/catalog/controller/common/header.php
              ControllerCommonHeader->index
              0.00012588500976562 SELECT image FROM `oc_category` WHERE category_id='73'
              /var/www/za.kh.ua/system/library/url.php
              ControllerStartupSeoUrl->rewrite
              0.00012493133544922 SELECT * FROM oc_url_alias WHERE `query` = 'category_id=69'
              /var/www/za.kh.ua/system/library/url.php
              ControllerStartupSeoUrl->rewrite
              0.00012397766113281 SELECT * FROM oc_url_alias WHERE `query` = 'category_id=72'
              /var/www/za.kh.ua/system/library/url.php
              ControllerStartupSeoUrl->rewrite
              0.00012302398681641 SELECT * FROM oc_url_alias WHERE `query` = 'category_id=69'
              /var/www/za.kh.ua/system/storage/modification/catalog/controller/common/header.php
              ControllerCommonHeader->index
              0.0001220703125 SELECT image FROM `oc_category` WHERE category_id='70'
              /var/www/za.kh.ua/system/library/url.php
              ControllerStartupSeoUrl->rewrite
              0.00011491775512695 SELECT * FROM oc_url_alias WHERE `query` = 'category_id=74'
              /var/www/za.kh.ua/system/library/url.php
              ControllerStartupSeoUrl->rewrite
              0.00011205673217773 SELECT * FROM oc_url_alias WHERE `query` = 'category_id=71'
              /var/www/za.kh.ua/system/library/url.php
              ControllerStartupSeoUrl->rewrite
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              /var/www/za.kh.ua/system/library/url.php
              ControllerStartupSeoUrl->rewrite
              0.00011086463928223 SELECT * FROM oc_url_alias WHERE `query` = 'category_id=73'
              /var/www/za.kh.ua/catalog/controller/extension/module/category.php
              ControllerExtensionModuleCategory->index
              0.0001070499420166 SELECT image FROM `oc_category` WHERE category_id='71'
              /var/www/za.kh.ua/catalog/controller/extension/module/category.php
              ControllerExtensionModuleCategory->index
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              /var/www/za.kh.ua/catalog/controller/extension/module/category.php
              ControllerExtensionModuleCategory->index
              0.00010299682617188 SELECT image FROM `oc_category` WHERE category_id='73'
              /var/www/za.kh.ua/catalog/controller/extension/module/category.php
              ControllerExtensionModuleCategory->index
              0.00010204315185547 SELECT image FROM `oc_category` WHERE category_id='65'

              Requests

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              POST 0:

              Empty

              SERVER 34:

              Key Value
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              HTTP_ACCEPT_ENCODING br,gzip
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              SERVER_SOFTWARE Apache/2.4.18 (Ubuntu)
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              REMOTE_ADDR 34.207.230.188
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              REMOTE_PORT 48688
              REDIRECT_URL /guarantee
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              GATEWAY_INTERFACE CGI/1.1
              SERVER_PROTOCOL HTTP/1.1
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              QUERY_STRING _route_=guarantee
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              SCRIPT_NAME /index.php
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              HTTPS

              COOKIE 0:

              Empty